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Welcome to the world of the Vincent D'Onofrio obsessed - and a bit of real life thrown in.

Friday, January 14, 2011

Caveat Emptor

Buyer Beware.

Of Amazon.

In December I ordered a treat for a US friend. It was going to take a while to arrive, and I forgot about it.

On Monday I ordered Season 3 for a UK friend who couldn't find it below full price in the stores. When it arrived, a paper inside said it had been invoiced to the friend in the US. This made no sense to me. How can Amazon charge a third party for something I ordered? There isn't even a way to request it, I checked.

Reviewing the post-puchase messages from Amazon, I saw what I had not noticed before (why would I have been looking for it?) that the invoice address for the first item was that of the supposed US recipient, and it has stayed in place for the latest order. How can one even change it if there is no way to request it in the first place?

The US order looks as if it may also have been charged to the US friend, as well as to me on my credit card. The latest order has so far been charged nowhere, as far as I can see - but maybe the US friend has been gouged for it.

How is any of this this possible?

AND THE GIFT TO THE US FRIEND HAS STILL NOT ARRIVED!

6 comments:

Nantz said...

How can they charge someone in the U.S. without any type of credit card information for them?

JoJo said...

We'll figure it out Val, don't fret. I'm sure Amazon will make it right. I'll email you when I get home! :) Because I have an active Amazon account. That's probably where the mix up happened.

Diane said...
This comment has been removed by the author.
Diane said...

Apologies, I can't type today (or most other days for that matter)

What I was trying to say was I have different delivery addresses to send stuff to through Amazon, but I've yet to find a way to charge someone else for my purchases, although, if you're up for it Val.... ;0)

potzina said...

I'm not surprised. I discovered a few weeks ago I had 4 Amazon accounts but I opened only one account! That was amazing. I send 5 or 6 emails and I received no answer. I had to phone to the customer service so that they closed these 3 useless accounts. It's not serious but it's irritating.

OuroborosSnyder said...

I use Amazon all the time and have never had a problem. I will be paying more attention now. Thanks for the heads up. I hope she gets her gift soon!

~Snyder~

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