Then watch out for the Vincent D'Onofrio fan whose internet was up the shoot because of a dislodged phone jack, which she corrected, only to find that her phone line was independently busted.
Luckily I don't have an internet connection with the phone company, because you can't report the fault online if you are connected to the internet (???) And obviously you can't phone it in because your phone line is kaput.
Well, the fault tracker tells me that my (unspecified) fault should be fixed by the 9th. That's five days. Five days. Five days!