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Welcome to the world of the Vincent D'Onofrio obsessed - and a bit of real life thrown in.

Saturday, May 17, 2008

Techno Woes Won't Go

Just as I was about to leave home this morning to go to the Dolls House Fair, I decided to switch on my Orange mobile phone in case my friend, whom I was to meet there, tried to phone me.

I don't use my mobile very often. Earlier this year I asked to change from a monthly contract to pay-as-you-go. They messed it up. My new SIM card, which took a month to arrive, was for a new number, when I had asked to keep my existing number, and it didn't actually terminate my contract, so they kept on charging me. While I waited for the right card, I put £10 credit on the "wrong" one in case I needed it in the meantime. When the correct card arrived I had the £10 transferred, and was promised back the rental that had been mistakenly taken. All this was done IN THE ORANGE SHOP, much of it by their staff.

Imagine my surprise today that, though I had STILL not used any credit, I had a voicemail message telling me I had only a penny left!

Instead of the station, I had to go to the Orange shop. The person who had most dealings with my problems knew the facts, and we both tried to reason with customer services, but without the mistaken SIM card (and where the hell do they think I might keep that?) they could not do anything! They have stolen £10 from me.

I went to another phone shop next door and bought a SIM card from another network. Goodbye Orange. Thursday it was my ISP I switched from them, today my mobile. Do you think they'll get the message?

I didn't take any pictures at the Dolls House Fair. It's usually regarded as an infringement of copyright. But they did have some filming going on for some kind of programme. Here's a picture I downloaded which is my first dolls house as it should be if I'd ever bought the basement and loft extensions. It comes in kit form from Sid Cooke.


jazzy said...

here, we have "the pink shop" - other colour, same crappy service.

i have never played with dolls/doll houses but yours looks nice!

SnarkAngel said...

I remember gettting a cigarette from an older kid in my neighborhood. My sister and I used it to simulate smoke from a fire in one of her doll houses. LOL. My parents would have killed us if they'd found out!

Way to go on the switcheroos, Val. All these stupid-assed companies seem to understand is the closing of accounts. Then six months later the top execs are rubbing their weak chins, mumbling "hmmmmmmm..." and wondering what the hell happened. Morons.

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