Tomorrow
Wednesday
The useless tosser who was supposed to come and measure up my kitchen window for a quote for a new one didn't show up on Friday. Well it had been all that time from Wednesday since I'd asked him, and written down all he needed to know. Which he'd lost.
I found a company of long standing in the Yellow Pages, which also recycles old stuff. They even continue to use aluminium (in a variety of colours) as well as wood. I have aluminium windows at the moment, but given the environmental disaster in Hungary, and the pollution caused by the manufacture of aluminium, uPVC is beginning to look like the greener option. Wood would be great if, a) I can afford it and b) it doesn't need any upkeep. Painting the wood that remains round my current windows is a perennial nightmare.
Meanwhile, after emailing a letter to the Chairman of Marks and Spencer, I have finally got a call from the tech service department just two weeks after the one I made to them. The young man I spoke to those distant two weeks ago tried to phone me at lunchtime on the Monday (only several hours earlier than I told him I'd be around, and with no attempt to leave a message on the answering machine) and then subsequently had done - nothing! He forgot. Until someone with some clout from Head Office reminded him. Eventually. After only 8 or 10 emails to them and a phone call. And a return phone call they never made.
I asked about the other four or five emails I had sent as a follow-up, none of which he received, says he. Right.
Anyway, the laptop has to go away for a new screen, but just to be safe, I'm copying anything I can think of on to my spare hard drive. They are supposed to collect it on Wednesday from the house where I tutor my young student, but of course, they only do two collection slots - morning or afternoon. My working time being 10am-3pm, you can bet your bottom dollar they will arrive outside the time allotted for its collection.
5 comments:
I so love your English expressions ... "useless tosser." Hope you don't mind if I throw that around my work conversations here in NEW England. :) (And that your situation is resolved to your satisfaction, of course)
You're not lucky, Val. I hope that all this is going to arrange for you.
I love 'useless tosser' too! Good luck w/ computer and stuff.
I hope things work out for you. I HATE dealing with things like that.
Ahhhhhh ... a revisit to the wonderful world of customer service! You are going to need all the luck you can get! Sending positive vibes your way, my dear.
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