Stuff the flowers

All I wanted was for my computer to be collected for repair. And maybe the gift voucher to make up for the expense of the extra phone calls I had to make because of incompetence. The flowers were nice, the chocolates too. But I would have preferred it if the computer had actually been picked up.

It wasn't. When I got home, I called the tech line, and asked if the courier could be diverted there. They called the courier company, and reported back that the courier had called at the address I gave at 1.30, and got no answer, so they left a card.

At 1.30 I was sitting in the living room at the address, just yards from the front door, discussing plans for my student's future. He was in his bedroom - which is next to the front door - with his nurse. None of us heard the doorbell ring ("if there was a doorbell visible they would have rung it") nor the letterbox rattle. The new dog didn't bark. There was no card.

Did they mistake the street for one with a similar name a few miles away? The techie repeatedly quoted the post code, so theoretically, if they fed that into their SatNav, there should have been no possibility of a mistake.

Or did they just lie?

Will we ever know?

The company chairman's office has another angry email in the inbox. So what do you think? More flowers? Or the service I paid for?