The Sky's The Limit

Or rather, Sky is the limit.

Last week, an episode of Criminal Minds on Sky Living was in its final quarter. It was a bit odd that the scene that should be showing was in a box at the bottom of the screen while other things were going on on the main screen. But then just as the demented dad was saying goodbye to his sick, dying son there was a voice-over, loud and prolonged, advertising the next programme, that drowned the moving dialogue out completely.

I managed to find a way to email them (they make it as difficult as possible), but recorded the programme on +1 and next day confirmed that they hadn't changed a thing. So I'll never hear the tear-jerking words spoken in that scene.

And the reply from Sky? "Thank you for your email regarding Criminal Minds.I can confirm your comments have been noted and passed on to Sky Living for there attention!!!

So not only do they employ unqualified amateurs in their continuity and technical departments, they pay people to answer emails - and be their interface with the public - who have very little grasp of correct English.

And for this "service" we pay.