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Welcome to the world of the Vincent D'Onofrio obsessed - and a bit of real life thrown in.

Monday, October 18, 2010

Any Suggestions?

My computer woes are drawing towards their end - but not with the resolution I wished for.

After the couriers failed to collect my computer last Wednesday, but claiming they had called and got no answer, I booked a new appointment for today, from midday.

When I got to my student's house, his mother told me they'd actually called at her house on Thursday. They admitted that the day before they'd called at the house opposite! She told them the appointment had been rebooked for today.

I took her son on his regular visit to a special school for the morning, and she took her new dog for a walk early specifically to be home in time for the collection. She arrived home at least 15 minutes before time, only to find they'd already called for real and actully left a card. She phoned me at school and gave me the card number and the phone number, and I tried to call them. At the other end, there was no recorded choice or my problem - which was that I wated them to call back while they were still in the area. No way to speak to a human being at all.

Back at home, I called the tech line and...

...THERE WAS NO ANSWER!

Finally I admitted defeat and called the branch where I bought the machine. A man there took all the details and listened to the tale of woe. He went off to make some enquiries, and called me back to suggest that I return the computer and get a refund, as he could not get a guarantee from the courier firm that they could even stick to a promised am/pm appointment. As soon as I can find some time, that's what I'll do. Bu I want to find a replacement first, and get as much stuff copied over as possible.

So, any supggestions as to a reliable laptop with good storage capacity? I'll never buy another Toshiba, and I've heard bad things about Acer, but apart from Samsung and HP (not toention this Sony) I don't know anything about any makes and their qualities, so any input from you, my kind readers and friends, would be most welcome. If I thought a Macbook would do all the things I want it to I'd be tempted to go for one of those, but it just feels too alien to me.

7 comments:

Eliza said...

Fujitsu Siemens..no contest..we've had 2 of there laptops and they've been brilliant.Yeah, I've had the odd problem, but as they were due to user error and easily fixable I can't complain. I use my Amilo Li permanently..I never go on the desktop anymore. It has a lovely widescreen monitor too.perfect for V gazing :-D

Bit biased, do you think?

Ducky said...

I bought a laptop from Dell three years ago and I love it. You build it to your own specifications and they have it out to you in no time. Good prices too. Not sure about shipping "across the pond", but I'm sure you can find out. Also good experience with Lenovo (IBM). Stay away from Gateway. Had three new computers from them at previous job and all three were defective and had to be returned.

JoJo said...

I've had a Toshiba laptop for over 2 years with no trouble. Brian's is a Vaio and he always has trouble with it.

I swear I'm changing to Mac next time. All my friends have made the change and said that it's so much easier than anything Windows based, with far less trouble. I say go with Mac.

SnarkAngel said...

I have a Dell laptop (Vostro 1500) and am very happy with it so far. Have had it for a year and a half.

Music Wench said...

I recommend Dell. That's what we have. I also had good luck with Toshiba and Sony, though. The service they provided was great.

Acer service is a bit lacking and Gateway used to be good but not any more.

I've had great service from Dell and it works great!

We had an Acer and it worked well. It's just the service part was more difficult than with Dell, Sony and Toshiba.

Diane said...

Pass!

Nantz said...

I have a Toshiba that has never had a problem!

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