
I measured the gap from every possible angle (except the one where there's no fridge in the way). I dismantled part of a fitted cupboard. I cleaned and cleared and planned. I bit my nails down to the knuckles while cleaning out the hens in case the phone call came that the fridge was an hour away, while I had them ranging free. When the call came (at 3.15) I disgorged the contents of the fridge and the freezer into containers that would keep them close to the correct temperature.
The men arrived around 4pm. They measured up, and said they thought the appliance would fit even without the removal of the skirting board which they wouldn't do even if I paid them). They unpacked the appliance on the tailgate of their van to check the measurements. I took one look at the naked front of the thing and knew.
It had no water cooler. It had one door. It was a freezer. Just a freezer. No fridge.
The men took it away. I phoned the helpline. They phoned the store, which, unusually stays open till 5pm on a Sunday, when most close at 4pm. They do not have a fridge freezer at the price I paid. The sales assistant who served me swears we looked at lots of things, he can't poimt to the one I settled for.
WELL IT COULDN'T BE THE FREEZER, DIMBO, 'COS I DIDN'T LOOK AT ANY OF THOSE 'COS I DIDN'T WANT ONE! No wonder I couldn't find the exact one with the right code on the internet yesterday.
So I'd been overcharged for the wrong thing. Seems it must have been my fault for not noticing that he'd called up the wrong code number on the computer. Or that the label on the appliance must have been the wrong one in the wrong place. All my fault, you see? I should have mastered their system, even though it is obviously a mystery to them.
I have also wasted a precious Sunday, not to mention the couple of hours spent choosing the damn thing on Friday. And I don't have a new fridge freezer, only a bloody great big fury boiling up inside.
Oh - and if I'd bought the same thing from the same company's online store, it would only have been £499.
Brits - don't EVER buy from Comet. Unless you love being wound up to breaking point. "We live electricals"? If I have my way, you'll die by them.