Don't worry. Not to me, or Vincent.
To the pink Sony computer.
Marks and Spencer have still not dealt with my complaint, which now includes just about every level of the so-called customer service provision within the company.
But one lone person has said he will refund the money I paid for the computer in July 2009. Tomorrow it goes back to the store forever.
I have saved everything I can find on to my spare hard drive. I have bought a new computer. The retailer has put a bunch of stuff on to the new one for me.
I ended up with another HP. They are a good company with good customer support, and even though PCWorld, where I've bought the new one, is about to be "exposed" on a TV programme Watchdog (in five minutes, in fact) I have never had a problem with my local store, and have purchased an extended service pack to go with the new machine.
The good things about it are more than I can tell you ('cos most of them went right over my head!) but it does have 6.5 hours battery life, and unlike the Sony can use AnyDVD so I can play all my foreign DVDs on it.
Thank you all for your advice on makes. A Dell was the winner amongst you, but it would have taken too long to get one ordered. Fujitsu were not available. I won't touch Toshiba (once bitten...) but your advice made me feel more secure, somehow.
All I have to do now is download all my programmes and upload all my pictures and documents.
Shit!
I agree with you about HP; they are a great company, so good choice. However, I still feel sad that your very cool pink computer is going to the computer graveyard.
ReplyDeleteHP is a good choice. They make good equipment. I had one HP printer that lasted 18 years. :-)
ReplyDeleteAnd good to hear you got someone to give you a refund!
I'm now completely paranoid! I back up every Sunday to my external hard-drive, AND my 'old' drive, which they put onto my new computer for me, AND to a memory stick....
ReplyDeleteNo problem with HP, but McAfuck let in a virus that wiped Tess' computer out completely and then did the same to me, although, thank the gods, Vincent was 'spared'. The store I bought my computer from is refusing to recommend McAfee any more.