Time to say Goodbye

Don't worry. Not to me, or Vincent.

To the pink Sony computer.

Marks and Spencer have still not dealt with my complaint, which now includes just about every level of the so-called customer service provision within the company.

But one lone person has said he will refund the money I paid for the computer in July 2009. Tomorrow it goes back to the store forever.

I have saved everything I can find on to my spare hard drive. I have bought a new computer. The retailer has put a bunch of stuff on to the new one for me.

I ended up with another HP. They are a good company with good customer support, and even though PCWorld, where I've bought the new one, is about to be "exposed" on a TV programme Watchdog (in five minutes, in fact) I have never had a problem with my local store, and have purchased an extended service pack to go with the new machine.

The good things about it are more than I can tell you ('cos most of them went right over my head!) but it does have 6.5 hours battery life, and unlike the Sony can use AnyDVD so I can play all my foreign DVDs on it.

Thank you all for your advice on makes. A Dell was the winner amongst you, but it would have taken too long to get one ordered. Fujitsu were not available. I won't touch Toshiba (once bitten...) but your advice made me feel more secure, somehow.

All I have to do now is download all my programmes and upload all my pictures and documents.

Shit!