Well, I went and had a rant at Comet today. At first the store manager couldn't be bothered to come out to me, and I had to see the Customer Service assistant.
For some reason, he was unapologetic - I didn't deserve an apology because of my "attitude". Of course, that attitude was nothing to do with them and their incompetence - I should just have come in and been nice. So I had him send for the manager, who then discovered that he's actually already had my email to his Head Office to deal with, and was a lot more accommodating.
So the deal - dictated by me - was the internet price including the 5% discount, all the free bells and whistles from before, and a date and time to suit me.
They agreed, though they say that they cannot guarantee the delivery time - their afternoon slot goes from 2pm - so I have had them mark up the docket as "not home before 4pm". If it actually arrives - Result!
If not, back to the drawing board.
Good job! Amazing how fast people move when you get the suits involved. ::crossing my fingers:: Here's hoping your skinny stainless steel beauty arrives soon!
ReplyDeleteWell that sounds a lot better Val.
ReplyDeleteHope it all finally comes together.
Hope it all works out SOON, Val!
ReplyDeleteFingers crossed for you, Val!
ReplyDeleteYous a bad azz.
ReplyDeleteYou absolutely have to be your own advocate these days. Good job Val!
ReplyDeleteSounds like it's all coming together nicely.
ReplyDeletePer your comment on my blog: Jane Eyre first editions can cost in the high end of hundreds of thousands of dollars. I wish I could get one, but the only way is if I get two high-paying jobs...or sell my firstborn child to the devil.
Glad you had the bottle to tell them what YOU wanted, and didn't accept what THEY wanted..now I keep my fingers crossed that it all works out
ReplyDeleteWell done, Val.
ReplyDeleteCross fingers it fits perfectly when it arrives.
Good luck.
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ReplyDeleteThe deleted comment was mine ... it double-dipped. lol.
ReplyDelete