Don't buy from Amazon UK!

It's going to be tough, but I really advise UK customers NOT to buy from Amazon any more. They used to arrange for faulty returns using Royal Mail. You could print out a label, stick it on your parcel, then take it to the post office to mail it. No more. You have to arrange collection with a company called Yodel (short for "Your Delivery"). I've had problems with this company before. They left a parcel outside my front door where someone opened it and rummaged through it to steal the contents. They failed to respond to ANY contact from me. I "arranged" a collection for today for either before 9.30 am or after 4 pm. Neither happened, and there was no card to suggest they'd tried to collect it while I was at work. They expect me to arrange a further collection date, but they cannot guarantee collection times. So I am expected either to lose a day's pay, or lose the substantial sum this crap satnav cost. The sums are pretty similar. Amazon has my money on deposit gaining interest, I have a faulty item I cannot return, just to add insult to the injury of my busted computer. Unless you have the ability to stay at home forever and wait for a faulty item to be collected, I really advise you not to buy from Amazon UK, in case you have to return something. The customer comes last for Amazon and Yodel.